Outcome aims focus on changes that occur because your staff carries out the intervention.Team process aims focus on how well or often your staff carries out your TeamSTEPPS Intervention.Aims can be based on the process of the TeamSTEPPS Intervention itself or on the outcomes of that intervention. Develop one to three measurable aims for your TeamSTEPPS Intervention, and state in one or two sentences what you hope will be achieved, who will be involved, and when and where the improvements will occur. Objective: To succinctly state in measurable terms exactly what you hope to achieve with the TeamSTEPPS Intervention - what will be achieved, who will be involved, and when and where the change will occur. Define the Aim(s) of Your TeamSTEPPS Intervention The results will provide some of the baseline data needed for testing the effectiveness of the intervention. Administer the AHRQ Patient Safety Culture Survey and/or the Team Assessment Questionnaire prior to conducting medical team training or implementing your TeamSTEPPS Intervention.Process change is feasible and likely within the short-term.Breakdowns in team performance could result in harm to patients.The associated process occurs frequently.Look for problems/opportunities that meet the following criteria:.Change Teams may want to define three or four problems/opportunities and then select the highest priority for the TeamSTEPPS Intervention.Staff and/or patient satisfaction surveys.Team Performance Observation Tool (requires an observer trained in medical teamwork).These tools may be used to identify problems and also to provide baseline data for measuring the effectiveness of a TeamSTEPPS Intervention. Who: Surgeons, anesthesiologists, OR nurses, and scrub technicians in the General Surgery Service What: Communication of critical information about the patient and surgical procedure Identify the problem: Suboptimal communication between surgical team members. Who: Communication from staff L&D nurses to staff L&D physiciansĮxample 2 of a Problem Definition 1. What: Telephone communication of patient information Identify the problem: Suboptimal telephone communication of patient information between labor and delivery unit staff members. Identify the process during which the problem, challenge, or opportunity occurs by stating what the process is, who is involved, and when and where it occurs.Įxample 1 of a Problem Definition 1.Asking front-line staff, "What are bad outcomes waiting to happen because of breakdowns in the transfer of critical information?" "What are the things that keep you up at night?".
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